FREQUENTLY ASKED QUESTIONS
Erivista is an e-commerce platform, similar to Amazon, that exclusively delivers to Eritrea. Most shipments are sent from Dubai to Asmara, so regardless of where you reside, you can purchase high-quality products from our online store, and we will ship your package by sea or air to Eritrea. The customs in Eritrea will then contact the recipient for any additional customs fees.
Erivista, located in Dubai, offers three main advantages: faster shipment times due to its proximity to Eritrea, lower product prices resulting from lower tax rates, and a carefully curated selection of products based on quality and demand, providing new ideas on trending and high-demand items.
Currently, Erivista only delivers to Eritrea, but buyers can be located anywhere around the world. The shipment will be sent to their families and friends in Eritrea.
Shipment by sea cargo can take between 40-50 days to reach Massawa. Afterward, the customs and duties process in Eritrea can take between 7-30 days, plus additional time for clearance. Once cleared, family members will be contacted to collect their package.
Yes, it is possible to send a cargo shipment to cities within Eritrea other than Asmara.
For most cargo shipments, you will need the 2% document, your Eritrean ID (Tasera), and your passport.