Refund Policy
Refund Policy
At Erivista, we want to ensure that you are completely satisfied with your purchase. If you are not satisfied with your product, you can return it to us within 30 days of receiving it for a refund or exchange.
Return and Refund Eligibility
To be eligible for a refund or exchange, the product must be in its original condition, with all original packaging and accessories. We will not accept returns of perishable goods or custom-made products.
Refund Process
If you are eligible for a refund, we will refund the purchase price of the product, minus any shipping and handling fees. The refund will be processed within 30 days of receiving the returned product.
Exchange Process
If you would like to exchange your product, you will be responsible for paying any difference in price between the original product and the replacement product. The exchange will be processed within 30 days of receiving the returned product.
Return Shipping
All returns must be shipped to our designated return address, and you will be responsible for paying any shipping and handling fees associated with the return. We recommend using a trackable shipping method and obtaining proof of delivery.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at info@erivista.com.
Changes to Refund Policy
We reserve the right to change this Refund Policy at any time without notice. Your continued use of our website and your purchase of products from us after the posting of revised Refund Policy constitutes your acceptance of the revised Refund Policy.
Governing Law
This Refund Policy is governed by and construed in accordance with the laws of Dubai.
Dispute Resolution
Any disputes arising out of or in connection with this Refund Policy will be resolved through binding arbitration in accordance with the rules of the Dubai International Arbitration Centre. The place of arbitration will be Dubai, and the language of the arbitration will be English.
Entire Agreement
This Refund Policy constitutes the entire agreement between you and us regarding your purchase of products from us. Any prior agreements, representations, or statements are superseded by this Refund Policy.
Severability
If any provision of this Refund Policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Notices
All notices required or permitted under this Refund Policy will be in writing and sent to the email address provided by you during the registration process or to the mailing address provided by you in your account information. Notices sent to us should be sent to Erivista.com or Erivista, with a copy to our legal department at info@erivista.com.
Changes to Refund Policy
We reserve the right to change this Refund Policy at any time without notice.
The revised Refund Policy will be effective immediately upon posting on our website. Your continued use of our website and your purchase of products from us after the posting of revised Refund Policy constitutes your acceptance of the revised Refund Policy.